855-212-1168
M-F 9-4PST 1-626-213-1313

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Privacy policy

Cicihot.com respects your privacy. In order to keep you informed about our latest products, specials, and other news, we ask for your e-mail address. More importantly, we need this address should we need to contact you about any order, delay, or shipping information. To fulfill your order, we need your shipping address, phone number, and credit card information. We understand that we are asking for sensitive information, and you can rest assured that we make every effort possible to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest grounds of security and confidentiality, We never sell, rent, or give away your name, email, or address to anyone without your consent.

 

Secure Shopping

 

Ordering from cicihot.com is safe and secure. From the moment you enter our Shopping Cart, you are on a secure server, using what is called SSL (secure socket layer) technology. Your credit card and personal information is encrypted when transmitted to us and are stored in a secure environment.

 

Sometimes you may get a message that some pages on cicihot.com are not secure. This is a security alert message which results from browsing to a non-secure page from a secure page. cicihot.com only secures the pages that contain your personal information including credit card number. This helps us keep the site quick and efficient. If you are ever concerned about the security of a page, simply look at the URL. If it begins with a “https://” instead of “http://” the site is secure. If you have any concerns about placing your order online, please order by phone at 1-855-212-1168.

 

Please note that email is not encrypted and is therefore NOT a secure means of transmitting credit card information. CICIHOT will NEVER request sensitive information over e-mail.

 

Remarketing

 

Cicihot uses cookies to identify visitors so that we may show ads to people who have visited our site across the internet. This is done through companies that provide remarketing services including Google and Adroll. You may opt out of Google’s use of cookies by Google by visiting the Ads Preferences Manager.

 

Email Policy

 

Cicihot.com sends 2-3 promotional emails per week to keep our subscribers informed about the latest trends and sales at Cicihot.com! It is possible to unsubscribe at any time by simply clicking the link at the bottom of an email. Having trouble? Send an email to info@cicihot.com with the subject line "unsubscribe". If you are unsubscribed, any emails you receive from Cicihot.com will be directly related to your orders.

 

Contacting Us

 

It's easy to contact us by sending an email to customer service at service@cicihot.com or by giving us a call at 1-855-212-1168, For international customers, please call 626-213-1313. Prefer to drop us a line? Our mailing address is 10155 E Rush st ,South el monte, CA, 91733

 

 

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.